Due to our busy schedule, we request that you cancel at least 48 hours before a scheduled appointment. This gives us the opportunity to book another appointment. You may cancel by phone, email or online. However, if you do not cancel prior to the 48 hours, a 30% late cancellation policy will be applied.
We do our best to accommodate reasonable late arrivals by performing the most complete service possible in the remaining time. Unfortunately, this is not always possible and we may cancel your appointment, a 30% cancellation fee will apply.
No show Policy
If you fail to turn up at the time indicated on your booking, bei London will apply the No Show Policy, wherein bei London will automatically charge your card an amount of 50% of the value of your booking.